ISO 20000 27000 Information Technology Service Management

What is ISO 20000? Find out how ISO 20000 can benefit your organization
Are you looking for answers to the easy query "What's ISO 20000?"
It's not just you. This overview will help you comprehend the reasons why ISO 20000 is beneficial for your company. Find out about the ISO 20000 requirements and what specific steps you need to take to be certified.

A brief introduction to the basics of ISO 20000
ISO 20000, the international standard for IT Service Management (ITSM) was published by ISO (the International Organization for Standardization), ICE (the International Electoral Commission). ISO 20000 must be approved by the majority members of all nations in order to be accepted as an international standard. Check this Information technology - Service management link.

The standard defines a set of management processes designed to help you deliver more efficient IT services (both to those within your organization and also to your customers). ISO 20000 gives you the method and framework for managing your ITSM while also allowing you to show that your organization is following best practice. It can help you attain the highest standards of practice. This makes it easier for you to offer higher quality IT services. Furthermore, ISO 20000 is applicable to any size company and in any industry.

What is ISO 20000 like ITIL?
The basic difference between ISO 20000 and ITIL is that ISO 20000 gives you the methodology and framework (providing you with the pieces to build the ITSM puzzle) and ITIL provides the specifics (the most effective practices) regarding how to manage each IT process within your company (i.e. How to connect it all.

One way to think about it is the fact that ISO 20000 outlines what you should do, and ITIL will explain the steps to follow.

ISO 20000 does not work in complete isolation. It can be used in conjunction with ITIL but they are both well-integrated.
ITIL is not an industry standard. It's a set best practices and a practical framework to help you integrate your IT services to your business needs. ITIL certification is not possible for businesses. It is only possible to follow the guidelines for best practices.
ISO 20000, which is built on the ITIL principles, is able to be accredited by your company.
Individuals who are looking for excellence in ITSM can get certified by ISO 20000 and ITIL (e.g. This fundamental course will be discussed below.
ISO 20000 certification is for organisations. It's evidence that the most efficient practices have been followed. ITIL isn't required to be certified in ISO 20000, but it is more easy to attain if you're following an ITIL approach to IT service management. Find out more in our whitepaper "ITIL and ISO 20000." See this ISO 27000 for more.

It's important to understand why ISO 20000 matters.
To fully appreciate the importance of ISO 20000, it's vital to understand the relationship between IT and the overall growth of your company. IT is essential to your success. IT is an essential element in how you conduct business.

IT can help you stand out from your competition and reach wider audience. It also allows you to be more productive and efficient. IT is crucial to increase your revenues, reducing costs and improving your image.

So it is vital that you get the most value from your IT investments. This is essential that IT services have a well-planned, designed, managed and delivered. IT projects that are not managed with high-end service management often fail or are over budget. The management of ongoing costs can be a challenge and often leads to businesses falling short before they can achieve any kind of return on investment.

A high-end IT standards for service management will be essential to your business's success. In addition, obtaining the ISO 20000 standard is a method of ensuring that the quality is maintained.

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